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Main Service Center - Manila

Address: 3403 Bataan St., Sta. Mesa, Manila

Installation & Service Concerns and Appointments
PLDT: +632 8256 3620
PLDT: +632 8243 9605
Globe: +63917 846 3522
Smart: +63908 873 3435
Email: service.elba@gmail.com

Spare Parts & Accessories
PLDT: +632 8716 9434
Smart: +63908 873 3445 
Email: parts.elba@gmail.com

Major Repairs & Unit Overhaul Service + Provincial Inquiries
PLDT: +632 8256 4049
Smart: +63908 815 4198
Email: repairs.elba@gmail.com

In order to expedite your request, please prepare the following information:

• Complete contact information (name, address, contact number)
• Model Name / Number of unit
• Specific service request OR specific part request
• Proof of purchase (for warranty claims)

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Pampanga Service Center (temp. closed)

Address: PSP Bldg. Gapan-Olongapo Rd., San Fernando City
Tel: +045 8961-3257

Mobile Number:
Smart: +63908 873 3441
Smart: +63908 815 4198

In order to expedite your request, please prepare the following information:

• Complete contact information (name, address, contact number)
• Model Name / Number of unit
• Specific service request OR specific part request
• Proof of purchase (for warranty claims)

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Cebu Service Center

Address: GF, The Forum Building, Archibishop Reyes Ave., Cebu City
Tel: +032 326-9058

​Mobile Number:
Smart: +63908 873 3442

In order to expedite your request, please prepare the following information:

• Complete contact information (name, address, contact number)
• Model Name / Number of unit
• Specific service request OR specific part request
• Proof of purchase (for warranty claims)

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Provincial Service Centers

Please contact the Manila Service Center for more information
​Note that service rates may differ accordingly

In order to expedite your request, please prepare the following information:

• Complete contact information (name, address, contact number)
• Model Name / Number of unit
• Specific service request OR specific part request
• Proof of purchase (for warranty claims)

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